← Cry Translate

Privacy Policy

Effective date: 7 July 2026

Cry Translate is built so that your baby's cries stay on your phone. This policy explains exactly what the app processes, the two narrow cases in which data leaves your device, and the choices you have. It applies to the Cry Translate mobile app for iOS and Android, operated by Attention AI (Thailand) Co., Ltd.

In short Cry analysis happens entirely on your device. Audio is held in memory only and is never stored or uploaded by default. There are no accounts, no ads, and no analytics trackers. Data leaves your device only if you explicitly share a recording to improve the AI (anonymous and irreversible), or as purchase receipts when you buy a subscription.

1. What the app processes on your device

The app has no user accounts and no sign-in. We do not collect your name, email address, phone number, location, or contacts. The app contains no advertising SDKs and no third-party analytics SDKs.

2. When data leaves your device

Exactly two kinds of data can leave your device, and only in the circumstances below. Nothing else is transmitted.

2.1 Optional, anonymous cry donation (opt-in)

You can choose to share a recording to help improve the AI — for example by tapping "Help improve Cry Translate" on a result, or by submitting a correction. Nothing is ever shared unless you take that action; recordings are never sent on their own. When you share, we receive:

No name, no account, and no identifier that could link the recording to you or your device is stored with it.

Important: shared recordings cannot be retrieved or deleted A shared recording is stored on your device until it is sent — this can take up to two weeks — then deleted from your device. Once sent, it becomes part of our anonymous training corpus: we cannot retrieve or delete it, and it is not linked to your account or device. This irreversibility is a consequence of the anonymity — because we keep no link between a recording and any person or device, there is no way to find "your" recording afterwards.

Donated recordings are uploaded to our server in the European Union and retained in raw form for up to 90 days before being processed into the training corpus.

To keep the model fair, we only collect cries from babies without diagnosed conditions affecting the voice. The app asks about this before the first share and excludes recordings of premature or medically complex babies from donation.

You control sharing at all times in the app's settings: choose Ask each time, Share automatically (shares when you tap the share action or submit a correction, without a confirmation dialog each time), or Never share. Selecting "Never share" stops all future donations and deletes any recordings still waiting on your device to be sent.

2.2 Purchases

Payments for Cry Translate Plus are processed entirely by Apple (App Store) or Google (Google Play). We never see your payment card or billing details. To validate purchases and unlock Plus across reinstalls, we use RevenueCat (a payments-infrastructure provider acting as our subprocessor). RevenueCat receives purchase receipts and an anonymous, device-scoped identifier — not your name, email, or any account information, because the app has none.

3. Data retention

4. Children's data

Cry Translate is made for parents and caregivers. It is not directed at children and has no child-facing features or interactions. The app processes the sound of a baby's cry on the parent's device; that audio stays on the device unless the parent or caregiver explicitly donates it, and donated audio is anonymous and unlinkable as described above — it carries no name, no account, and no identifier connecting it to any child, adult, or device.

5. Legal bases (GDPR)

Where the EU/UK General Data Protection Regulation applies:

On-device processing of microphone audio is under your direct control via the operating system's microphone permission and does not involve any transmission to us.

6. International transfers

Donated recordings are uploaded to a server located in the European Union. Purchase validation via RevenueCat may involve processing in the United States under appropriate safeguards.

7. Your choices

8. Changes to this policy

If we change this policy, we will post the updated version at this address with a new effective date. Material changes to what the app shares will also be reflected in the app's own consent screens before they apply to you.

9. Who we are & contact

Cry Translate is operated by:

Attention AI (Thailand) Co., Ltd.
Bangkok, Thailand

Privacy questions: admin@punnbaby.app